A digital platform where you can make a dinner reservation, arrange transportation, ask maintenance to replace a light bulb and more – all in one place – is making life at The Sharon at SouthPark that much easier. It’s called Cubigo.
As Director of Vitality and Well-Being Jessica Bourque says, “It’s all things The Sharon at SouthPark. It’s a hub for community and connection.” Not to mention, it’s also free and easy to master. And if you want to stick with paper forms and phone calls, not to worry. Cubigo is optional. Either way, you will get that new light bulb!
Cubigo 101
- It’s an online platform available to retirement communities and other audiences worldwide. Residents and family members can access it on your smartphone, iPad or computer via an app or the Cubigo website. A quick way to access the site on a computer is to go to sharontowers.org/Cubigo.
- It’s been available at The Sharon at SouthPark for about a year and is picking up steam. There are 152 active resident users in Independent Living. Sixty-seven staff members use Cubigo. Forty-four families with loved ones in Assisted Living or Health Care are also using the platform to see what events their loved one is attending. These families can see what’s on the menu, make maintenance and transportation requests and more, all from home. It also allows them to communicate with staff and generally feel more a part of the The Sharon at SouthPark community.
- Tech support is offered Wednesdays at 10 a.m. in the Craft Studio. Bring your charged device and App Store password.
- Once you’re on, there’s nearly no limit to what residents can do, wherever they are (you can sign in, for example, from the beach): See menus that day and beyond. Book a table. Order food for delivery or pick-up. Check your food balance. Scan upcoming activities and sign up for one (or more). Arrange a ride. Make maintenance and housekeeping requests. Browse the The Sharon at SouthPark directory for a resident’s or staff member’s phone number. Get a heads up on an elevator that’s down for maintenance. Connect with other residents using the chat link. It works like a text or email feature. There’s even a “TV station” – Saltbox – that shows fitness and wellness programs and more.
- It helps staff members who now can look in one place for resident requests. Jessica says that the data collected by Cubigo helps her in a variety of ways, for example analyzing the best time to hold events based on attendance.
Resident Reactions
Resident B.G. Metzler is sold, and not just for the 21st Century access and convenience that Cubigo provides. Technology can be scary, she says. Then along comes this colorful, easy-to-navigate platform to empower those of a certain age to embrace change with a few simple keystrokes.
“I hope more people will learn to access it and take advantage of it,” says Metzler, a self-confessed non-techie. “If I can do it…”
Residents and families who need to secure a password and username can reach Jessica at (704) 553-3812 or email her. Or catch her in person and say, “I want to get on Cubigo.”
